Customer Success & CSP Operations Specialist

Patriot Consulting is hiring a Customer Success & CSP Operations Specialist to serve as the bridge between Patriot's clients, CSP operations, licensing fulfillment, and billing processes.

  • Serve as a primary point of contact for existing CSP customers and their Microsoft licensing requests
  • Process Microsoft licensing orders and maintain products within TD SYNNEX and Stellr
  • Assist with monthly invoicing, billing validation, and reconciliation of Microsoft, Azure, and distributor charges
  • 2+ years of experience in customer service, account management, operations, inside sales, licensing, or related technology roles
  • Remote United States role, full-time; not a traditional sales position